Groups Overview


The Groups Insights dashboard has multiple graphs that can be used to find further information on how your groups are doing. To change to the other graphs click the dropdown to the top right of the graph section.

  • Group Size - The largest groups in your account
  • Most Used - The groups you send emails to most often
  • Open Rate - The groups with the highest open rates
  • Click Rate -  The groups with the highest clickthrough rate
  • Donation Rate - The groups that donate the most often
  • Total Dollars - The groups that give the most (Total amount collected)
  • Dollar Average - The groups that give the highest average gifts

NOTE:  Whenever supporters are added to groups, either automatically or by you, you may not see the addition instantaneously.  There is a nightly batch process that runs on the servers which will place supporter records in their appropriate groups.

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